Predict and Prevent with ServiceNow ITOM
At M2M Intel, we specialize in integrating and managing your preferred monitoring tools, cloud platforms, serverless infrastructure, and asset management software to provide comprehensive visibility of your IT infrastructure. ServiceNow IT Operations Management (ITOM) empowers you to proactively identify disruptions and root causes of crises using advanced AIOps and machine learning capabilities.
What is ITOM?
IT Operations Management (ITOM) integrates data, processes, and efficiencies to provide a comprehensive view of your IT landscape. By adopting ITOM solutions, organizations achieve end-to-end visibility into Business Services and underlying infrastructure, enhancing service health and accelerating service delivery through automation while optimizing costs.
Key Benefits of ITOM
- Accelerated Deployment: Speed up and increase the frequency of deployments with automated changes.
- Enhanced Visibility: Achieve comprehensive visibility into your IT infrastructure, improving monitoring and management.
- Improved User Experience: Minimize the impact on end-users by resolving issues faster and more efficiently.
- Proactive Issue Prevention: Identify anomalies and analyze telemetry data preemptively to prevent crises.
- Informed Decision-Making: Generate guided recommendations based on past incidents for effective problem resolution.
- Efficiency Through Automation: Implement automated solutions for repetitive tasks, boosting operational efficiency.
What we can do for you?
Discovery
Service Mapping
Certificate Inventory and Management
Firewall Inventory and Audit
Service Graph Connectors
Provides a certified approach to importing 3rd party data into the CMBD with guardrails to ensure consistency and accuracy.
Health Log Analytics
Often identifies anomalies before users are impacted by automatically tracking data patterns – without requiring you to set specific thresholds. With detailed log analytics.
Why M2M Intel?
Efficient and Intelligent Service
With a blend of transformational consulting experience and technical proficiency, we provide wise, rapid solutions. Our approach ensures fast implementation, preparing you for the future without added complexity.
Value-Driven Efficiency
Do IT Wise combines proven methodologies with implementation experience to deliver sustainable, future-ready solutions that are both cost-efficient and generate lasting value.
Adaptable Solutions
Our flexible engagement models allow us to tailor our approach to suit your needs, ensuring we achieve the desired outcome together.
Top-Notch Quality
Your future depends on your partner choice. Our commitment to delivering high-quality solutions consistently reflects our dedication to excellence
Package options
Build a consistent foundation with a single system of action across your IT estate.
Focus on business-impacting projects by reducing noise and shortening MTTR.
Move from reactive to proactive with built-in anomaly detection and automated remediation.