Effortlessly Share Data Across Systems with M2M Integration Services
Integrations are essential to effective business process management in every enterprise. For over a decade, M2M Intel has specialized in integrating ITSM, ITOM, CSM, and HRSD, consistently delivering outstanding services using ServiceNow platform capabilities. Our extensive experience includes integrating numerous tools and developing proprietary connectors, covering a broad range of technologies, frameworks, and libraries.
Our experts possess in-depth knowledge of integration products such as IntegrationHub, Service Graph, and other third-party tools, ensuring seamless and efficient integrations tailored to your business needs.
M2M Intel excels in all integration methods:
- Custom-built integrations from scratch with specialized coding.
- Utilization of native applications from third-party tools.
- Implementation of ServiceNow’s IntegrationHub with prebuilt connectors for streamlined integrations.
How We Ensure Your Success
No matter which approach you choose, we follow a phased process to ensure successful integration:
1.Analysis
We begin by analyzing the business case that needs to be supported by the data we aim to transfer to ServiceNow.
2.Architecture
Next, we create a detailed design and architecture for the integration, covering data models, synchronization techniques, and more.
3.Implementation
We then implement the solution based on best practices, from design to handover, leveraging our platform expertise for technical execution.
4.Release
Finally, we monitor the seamless deployment of the solution to ensure everything functions smoothly.
Accelerate Onboarding with Our Integration and Mediation Framework
Our proprietary Integration and Mediation Framework accelerates the onboarding of third-party systems. This conceptual and functional layer is designed to support and guide the development of integrations with third-party systems and the ServiceNow platform.
While it does not come with prebuilt integrations for external systems or tools, it offers a robust foundation upon which we can develop custom integrations tailored to your ITSM requirements.
