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Mohamed AmineOffline

    Skills

    ITOM
    91%
    ITSM
    90%
    Discovery
    90%
    Service Mapping
    88%

    Project

    Featured Project

    Knowledge Article Summarization with OpenAI

    • Knowledge Management, ITSM PRO
    Project description. This project demonstrates the development of a custom ServiceNow application that leverages OpenAI's text summarization API to automatically generate summaries for Knowledge Management (KM) articles.
    Technical Expertise:
    Seamless integration with the ServiceNow platform OpenAI API integration for automated summarization Data extraction from designated KM article fields Summary formatting and display within the article form Robust security measures and data handling practices
    • #Open AI

    About Me

    ITOM Developer

    With 5 years of experience in web development, I transitioned smoothly into ServiceNow development. My ability to learn new skills quickly has allowed me to become proficient in automation scripting and building custom ServiceNow applications. I thrive in collaborative environments and utilize Agile methodologies to deliver projects on time

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