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About Me

Yohanes Debebe Yilma

ServiceNow Developer

Passionate about automating business processes and developing innovative solutions. As a highly skilled ServiceNow developer and Software Engineer, I have a proven track record of building custom applications and workflows to streamline IT service management (ITSM),Hardware Asset Management (HAM), Robotic Process Automation (RPA) and Security Operations (SECOPS) processes. I also have extensive expertise in workflows, API integration, scripting (including Business Rules, Script Includes, Glide, AJAX, AngularJS, Scripted REST API, and Client Scripts), Service Portal, UI Builder, external integrations, and building custom applications Here's a glimpse of my skills: ServiceNow: ITSM, HAM, Computer Telephony Interaction (CTI), SECOPS, Integration, Flow, Scripting Backend Development: Node.js, PostgreSQL, MongoDB, Sequelize, Prisma Frontend Development: ReactJS, JavaScript, Typescript, ES6 APIs: REST, GraphQL, Websockets Cloud Tools: ServiceNow, OAuth Collaboration Tools: Git, Slack, Postman

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